Shipping Policy

We are able to ship internationally to physical addresses via UPS or USPS. A valid physical address is required. Shipping costs are based on your order weight, the shipping address, and the shipping speed you select.

For Rush Shipping, please email us BEFORE placing your order.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please allow time for shipping when you are placing your order. Also, any holiday items need to be ordered far in advance. Please please email us with any questions you may have.


Returns Policy

We sincerely hope that you are satisfied with your purchase. We try our best to provide accurate and detailed product descriptions to help you make the best size choice possible. Because our products are custom made, all sales are final. No returns or exchanges are accepted. Thank you for understanding. Please email us with any questions or concerns about your purchase.


Privacy Policy

Randy Glover, Artisan values our customers and respects your privacy at all times. We collect personally identifiable information about you during your check out process through our online shopping cart and payment gateway. We may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. In an effort to improve your shopping experience and to communicate with you about our products, services, and promotions, we may use some information, such as your email address to contact you at a later date. We do not share your personal or financial information with 3rd party companies. You may request deletion of your email address from our files by emailing us.